Find answers to common questions about buying used cars from Japan
The process is simple: 1) Browse our stock list and select a vehicle, 2) Send us an inquiry, 3) Receive a proforma invoice and make payment, 4) We arrange shipping and send documents, 5) Receive your vehicle at your port. For detailed information, visit our How to Buy page.
We accept payment via T/T (Telegraphic Transfer), L/C (Letter of Credit), and PayPal for select countries. Credit card payments can be made through PayPal. Please note that we do not accept PayPal Credit. For more details, visit our Payment Options section.
Shipping time depends on your destination port. Typically, shipping from Japan takes 2-6 weeks depending on the destination. We will provide you with a shipping schedule and tracking information once your vehicle is loaded.
You will receive all original documents including the export certificate, bill of lading, invoice, and other necessary paperwork. These documents are sent via express courier service to ensure safe delivery.
We provide detailed auction sheets and condition reports for all vehicles. These documents include comprehensive information about the vehicle's condition, mileage, and any damages. You can request additional photos or information before making your purchase decision.
An auction sheet is a detailed condition report provided by Japanese car auction houses. It includes information about the vehicle's exterior and interior condition, mechanical status, mileage, and any damages. This helps you make an informed decision about the vehicle.
We arrange shipping to your destination port, but customs clearance is typically handled by a local customs agent in your country. We recommend contacting a customs broker in your area to assist with the import process.
All vehicles are inspected before export, and we provide detailed condition reports. However, if you discover any issues that were not disclosed, please contact us immediately. We work with reputable auction houses and strive for transparency in all transactions.
Yes! You can contact us for a shipping quote. We need to know your destination port, the vehicle size, and preferred shipping method. Visit our Contact Us page or use the Get Quote feature on our homepage.
Vehicles are exported as-is from Japan. Depending on your country's regulations, you may need to make modifications or repairs to meet local standards. We recommend checking your country's import requirements before purchasing.
Still have questions?
Our team is here to help you find the perfect vehicle from Japan.
